To use the App, you must create an account by providing a login and password. Optionally, you may enable two-factor authentication for enhanced security. We use this information to identify and authenticate you when you use the App, and to provide you with access to your account. We may also setup your account for you and provide you with the ability to reset your password and manage your user profile, including your display name and your profile picture.
Application Usage and Permissions
The WYD app is primarily a publication of the itinerary, Saint’s information, historical information, maps, local language phrasebook, prayer information, liturgy information and information about leaders and the Bishop of the Catholic Diocese of Broken Bay. This makes the app primarily a read-only app.
There are some instances when the app requires the user to grant permission to their personal data.
User files: we require permission from the user if the user chooses to upload files from their device, such as images and audio files.
Device camera: we require permission from the user if the user chooses to use their camera to take pictures and upload them through the app.
Device microphone: we require permission from the user if the user chooses to use their microphone to upload audio recordings of their voice.
Device location: we require permission from the user if the user chooses to show their location on maps including itinerary maps, and for the app to provide real-time directions to the user.
Device network connection: we may require permission from the user to access information regarding their network connection, such as whether the connection is over a cellular connection or over WiFi, to improve the user experience of the app.
Notifications: we require permission from the user for the user to receive notifications through the app.
Voluntary Uploads of Content
The App allows you to upload photos, text, videos, and sound recordings, which are stored on our servers. You have the option to choose whether to share this content with us for the purpose of documenting the journey to World Youth Day 2023. The content may be seen by our administrators for the purpose of promoting the activity that you are attending and using the App for. We will not share your information or content with third parties unless we have your permission to do so, or unless required by law.
Feedback and Surveys
From time to time, we may request feedback and surveys to help us improve the App. We will only use the information you provide to enhance the user experience and make the App more useful.
If you experience any issues while using the App, we may collect diagnostic information to help us diagnose and fix the problem. This information may include device and operating system information, error logs, and usage statistics. We will only use this information to improve the App and will not share it with third parties.
Data Usage and Location Data
We collect information about how you use the App, such as which features you use and how often you use them. This information is used to improve the App and provide better user experiences. We also collect location data to provide maps and directions, and for your safety we may collect logs of where you last logged into the App.
We will retain your information as long as necessary to provide you with access to the App and its features, to comply with our legal obligations, and to resolve disputes.
The App has the functionality for users to delete content that they have uploaded through the app. This includes notes, transcripts, translation, photos and video.
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We work with standard service providers for mobile applications and follow up to date guidelines of security policies. This includes encrypted communications and data transfers and two factor authentication. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
The App is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
User can request to have their account removed by contacting us.